Trainee Client Support Analyst

£16k + benefits, Bristol (UK)

We are looking for determined and ambitious people to join our Client Support Team. If you have excellent attention to detail, the ability to engage with/provide client support and enjoy investigation and analysis, we want to hear from you. We are looking for aspiring new team members as we continue to grow globally.

As a Client Support Analyst, your responsibilities will include raising and investigating incidents and communicating the results to both clients and internal stakeholders.

Reporting to the Client Support Team Leader, you will be given training and continued support to achieve your personal career goals and individual ambitions.

The working hours for this role are shift based and after an initial training period will be covering one of two static shifts between the hours of 7am to 7pm Monday to Friday.  The actual shift pattern for this role after the initial training period is 10.30am – 7.00pm.

This is an exciting opportunity for an entry level position in a company that has been established for 35 years in the software development industry, where we can help you grow professionally and gain both valued knowledge and experience. We also provide an excellent benefits package including life assurance, private medical insurance and 25 days holiday.

To apply for this role, please send a copy of your CV and covering letter to karis.james@sword-apak.com by 12 noon on Monday 10 April 2017.

See the full list of our current employment opportunities here.